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Denials 360 | End-to-End Case Management Platform

One platform for every denial.
From triage to recovery.

Denials 360 combines intelligent triage, AI-powered analysis, and automated appeals into one streamlined workflow. Your analysts work smarter. Your revenue recovers faster.

πŸ”
Discover
🎯
Prioritize
✍️
Resolve
πŸ”

Discover

Real-time denial analytics by payer, code, and service line. Leadership gets a clear view of where revenue is slipping β€” broken down by root cause β€” so your team knows exactly where to focus.

THE PROBLEM

Your analysts are drowning in manual work

Every denial requires research across multiple systems. Policy lookups. Documentation reviews. Appeal letter writing. It's slow, inconsistent, and burns out your best people.

βœ— Hours spent on manual claim research
βœ— Inconsistent handling across team members
βœ— New analysts take months to get up to speed
βœ— High-value claims slip through the cracks
45 min

Average time per denial research

65%

Appeals that miss key documentation

6 mo

Time to train new analyst

$262B

Lost to denials industry-wide

SMART QUEUES

Intelligent triage that works the right claims first

Stop guessing which claims need attention. Smart Queues automatically prioritize your workload based on the factors that matter most to your revenue.

Filter & Prioritize By:

⚠️

Denial Propensity

Claims most likely to be denied, flagged before submission

🏷️

CARC Codes

Group by Claim Adjustment Reason Codes for pattern analysis

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RARC Codes

Remittance Advice Remark Codes to understand payer requirements

🏒

Payer

Organize by payer for targeted workflow optimization

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High Balance

Prioritize high-dollar claims for maximum revenue impact

⏰

Aging

Track timely filing deadlines and escalate aging claims

Denial Propensity Queue

147 claims β€’ $2.4M at risk
Live
CLM-4521
Aetna
$18,450
Critical
2 days
CLM-4518
BCBS
$12,200
High
5 days
CLM-4515
UHC
$24,800
Critical
1 day
CLM-4512
Cigna
$8,900
Medium
12 days
CLM-4509
Humana
$15,300
High
4 days
AI-POWERED ANALYSIS

Give every analyst superpowers

AI tools that handle the research, validation, and planningβ€”so your team can focus on decisions that need human judgment.

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Policy Compliance Checker

Problem:

Analysts spend hours cross-referencing payer policies

Solution:

AI instantly validates claims against current payer policies, highlighting gaps and requirements

βœ“ Catch compliance issues before they become denials
πŸ’Š

DRG Analyzer

Problem:

DRG downgrades and missed upgrades cost millions

Solution:

AI reviews clinical documentation, identifies DRG optimization opportunities and flags discrepancies

βœ“ Recover $127K+ per facility monthly in DRG corrections
πŸ“‹

Medical Necessity Validator

Problem:

Medical necessity denials are time-consuming to research

Solution:

AI cross-references diagnosis codes, procedures, and clinical criteria to validate medical necessity

βœ“ Build stronger cases with evidence-backed documentation
🎯

AI Action Plans

Problem:

New analysts struggle with complex denials, experienced ones waste time on routine cases

Solution:

AI generates step-by-step action plans using your SOPs first, then industry best practices as fallback

βœ“ Consistent handling across your entire team

AI Action Plans

Every denial gets a step-by-step action plan generated by AI. The system uses your SOPs firstβ€”ensuring consistency with your standards. If no SOP exists, it falls back to industry best practices.

βœ“ Consistent handling across your entire team
βœ“ New analysts productive from day one
βœ“ Company standards enforced automatically
βœ“ Best practices when SOPs don't exist
🎯

Action Plan Generated

Based on your SOP: Denial-CO50-v2.3

βœ“

Verify medical necessity criteria against payer LCD

βœ“

Pull clinical notes for dates of service

3

Check prior authorization status

4

Prepare appeal letter with supporting documentation

5

Submit via payer portal within 48 hours

SMART APPEALS

Complete appeals in minutes, not hours

Everything you need for a winning appealβ€”generated, assembled, and packaged in one click. One consolidated file ready for payer portal upload.

✍️

Appeal Letter

AI generates payer-specific appeal letters with the right language, citations, and arguments for each denial type.

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Payer Forms

Pre-populated denial forms with all required fields completed. No more hunting for the right form or manual data entry.

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Medical Records

Automatically attaches relevant clinical documentation, progress notes, and supporting evidence to strengthen your case.

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One Package

Everything bundled into a single consolidated file ready for upload. Letter + forms + records = one click submission.

πŸ€– NEW: APPEALS AGENT

Full automation.
Zero manual steps.

Appeals Agent takes it further. It generates the appeal, assembles the package, and submits directly to payer portalsβ€”all without human intervention. Your team only steps in for exceptions.

2 min

Average appeal time

76%

Success rate

Appeals Agent Active
βœ“

Analyzed denial reason: CO-50

0.3s
βœ“

Generated appeal letter

1.2s
βœ“

Attached clinical documentation (12 pages)

0.8s
βœ“

Pre-filled Aetna appeal form

0.5s
βœ“

Created submission package

0.2s

Uploading to payer portal...

Results that matter

What happens when your team gets the right tools.

5x

Productivity Increase

More claims worked per analyst

90%

First-Pass Rate

Claims approved on first submission

76%

Appeal Success

When using Smart Appeals

< 2 weeks

New Analyst Ramp

With AI Action Plans

Works with your systems

Native integrations with major EHRs and practice management systems. Setup in days, not months.

πŸ”’ HIPAA Compliant
βœ“ SOC 2 Type II
⚑ Real-time Sync

Ready to transform your denial management?

See how Denials 360 can streamline your workflow and boost your recovery rates. Schedule a personalized demo with our team.